Published
May 7, 2025
Writer
Brianna Sanwar

Five things to look for when choosing an energy supplier.

Selecting the right commercial electricity supplier isn't just about keeping the lights on—it's about boosting your financial performance and gaining a competitive edge.

Is your business spending more on electricity than it should? Imagine reallocating those extra funds to grow your company instead. Selecting the right commercial electricity supplier isn't just about keeping the lights on—it's about boosting your financial performance and gaining a competitive edge. But with countless options available, how do you make the best choice? Arise Energy simplifies this decision by selecting suppliers based on a criteria of strengths, contract quality, and adherence to industry requirements.

Let's take a look.

Financial Strength: Key to Long-Term Success

Have you ever considered what would happen if your energy supplier suddenly went out of business? A supplier's financial stability is crucial for ensuring consistent service and competitive pricing. Financially robust suppliers can secure favorable wholesale energy prices and are less likely to face operational disruptions.

Licensing and Accreditation: Ensuring Legitimacy

Would you trust an unlicensed contractor with your business operations? Probably not. The same caution applies when choosing an energy supplier. Licensed suppliers not only comply with industry regulations—guaranteeing legal and ethical business practices—but they also offer stability in their contracts. They are less likely to invoke "change in law" clauses that could unexpectedly alter your agreement terms. By choosing a licensed supplier, you mitigate the risk of inconsistent energy rates and conditions, protecting your business from unforeseen disruptions.

At Arise Energy, we verify the licensing of all suppliers before they appear on our platform, ensuring you only choose from reputable, authorized providers.

Customer Service Excellence: The Support You Deserve

Ever struggled to get timely support when you needed it most? Exceptional customer service can make your energy procurement experience smooth and hassle-free. Responsive support teams help resolve billing issues promptly, as well as process sales-tax exemptions and changes to your contract.

Arise Energy has dedicated customer service resources and works closely with supplier customer service teams to resolve customer issues. Find out more about our platform.

Contract Flexibility: Adapt as You Grow

Worried about being locked into a rigid contract? Flexible contract terms allow your business to adapt to changing needs without incurring excessive penalties. As your company evolves, your energy requirements may shift.

Ensuring Flexibility:

  • Review Contract Terms: Look closely at lengths and termination clauses.
  • Scalability Options: Ask if you can adjust your energy usage up or down, or add and delete accounts without penalty.
  • Automatic Renewals: Be cautious of policies that may lock you in without notice.
Reputation and Customer Feedback: Trust Through Transparency

When choosing an energy supplier, it's important to consider their reputation for reliability and customer satisfaction. Suppliers with a consistent track record of honoring their contracts are more likely to provide stable and predictable service, avoiding unexpected changes in terms or pricing. Additionally, suppliers with no history of complaints or regulatory issues are generally more trustworthy, as these factors suggest they adhere to industry standards and prioritize compliance. A clean record, free from utility commission complaints or disciplinary actions, signals a commitment to fair business practices and customer service, reducing the risk of potential service disruptions or legal complications.

What Makes a Good Supplier?

A good supplier isn't just a vendor; they're a supporter in your success. They offer:

  • Reliability: Consistent energy supply with minimal disruptions.
  • Transparency: Clear communication about rates, fees, and contract terms.
  • Expertise: Knowledgeable staff offering insights into the energy markets.
  • Value-Added Services: Extras like energy audits, management tools, or efficiency programs.
Top Commercial Electricity Suppliers to Consider

While there are many suppliers out there, here are some of the <top energy suppliers=link> in the industry:

AP Gas & Electric (APG&E)

  • Affordable energy solutions with a focus on customer service.
  • Flexible plans for both residential and business customers.

Constellation Energy

  • Customized energy strategies with renewable options.
  • User-friendly account management tools.

Dynegy

  • Flexible energy plans tailored to residential and business needs.
  • Competitive pricing and reliable energy services.

Freepoint Energy Solutions, LLC

  • Transparent pricing with various energy options.
  • Known for clear contract terms and customer support.

Hudson Energy

  • Customizable plans with a focus on business energy management.
  • Energy efficiency programs to help businesses reduce consumption and costs.

NRG Energy  (including Direct Energy and Reliant brands)

  • Innovative energy plans, including renewable options.
  • Emphasis on reliability and efficiency.

Shell Energy

  • Comprehensive energy solutions with competitive pricing.
  • Focus on sustainability and customer-centric service.

SmartestEnergy US

  • Renewable energy, focusing on clean power solutions.
  • Options for wind and solar energy for residential and business customers.

Note: Availability may vary by region. Verify that these suppliers operate in your area.

Arise Energy: The Smarter Way to Choose Your Energy Supplier

Tired of the complexity and guesswork in energy procurement? Arise Energy makes it simple. We’re the first digital marketplace that connects mid-size commercial and enterprise customers directly with leading energy suppliers. Compare custom quotes, secure the best rates, and manage the best time to buy all in one innovative platform.

What makes us different?
  • Direct access to top-tier suppliers: Easily compare quotes, with transparent pricing, so you can make better choices faster.
  • Custom, up-to-date quotes: Automated refreshes ensure your business has real-time access to the most competitive rates.
  • Clear recommendations: Our smart tech evaluates customers’ needs to deliver data-driven recommendations to empower informed decisions.
Find Your Ideal Supplier Today

Don’t settle for confusing options or hidden costs. Arise Energy puts you in control with a clear, simple path to better energy buying.

Visit Arise Energy to explore your options and unlock long-term savings for your business.

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